Just copy the below text in a new E-Mail message in your E-Mail client. Remark: You may want to change the salutation and signature.
Dear Sir or Madam,
Our aim is to provide you with the best possible service at all levels. In the last project, we were not able to convince you of our offer. In your opinion, is there room for improvement? With our customer satisfaction survey you have the opportunity to give us your honest assessment:
Answering the questions takes no more than three minutes – please give us this time to tailor our services even better to your needs.
The answers and data will be stored exclusively for evaluation purposes and will not be made available to third parties under any circumstances. We will be happy to answer any questions you may have about the survey or data storage at firstname.lastname@example.org.
Thank you very much for your time – we are looking forward to your feedback!
Hitachi Zosen Inova AG