Net Promoter Score
Project Lost

Please copy the text on the right hand side and paste it in a new E-Mail message through your personal E-Mail client.

GOT QUESTIONS? Feel free to contact our coordination team, we are pleased to assist!

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Just copy the below text in a new E-Mail message in your E-Mail client. Remark: You may want to change the salutation and signature.

Dear valued customer,

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www.hz-inova.com/csa-nps-a

You will find one sole question about how likely you would recommend Hitachi Zosen Inova to a friend. Depending on your answer seven follow-up questions may be asked:

  1. Do you trust HZI?
  2. Was it easy for you to communicate with HZI?
  3. Have you received your offers and replies in adequate time?
  4. Was the offer clearly structured and easy to understand?
  5. What can we improve to better meet your needs?
  6. What was the main reason to win the project?
  7. Would you like to have a meeting to discuss?

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Many thanks for your help and best regards

Hitachi Zosen Inova AG