Net Promoter Score
Order Intake

Download the template or copy the text on the right hand side and paste it in a new E-Mail message through your personal E-Mail client.

GOT QUESTIONS? Feel free to contact our coordination team, we are pleased to assist!

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Just download the Microsoft Outlook E-Mail template or copy the below text in a new E-Mail message in your E-Mail client. Remark: You may want to change the salutation and signature.

Dear XY,

Our goal is to provide you with the best possible service at all levels. But only you can judge whether we are achieving this goal! Were we able to convince you in the last project? Is there potential for improvement from your point of view? With our customer satisfaction survey, you have the opportunity to give us your honest assessment:

www.hz-inova.com/csa-nps-a

Answering the questions takes no more than three minutes – please give us this time to tailor our services even better to your needs.

The answers and data will be stored exclusively for evaluation purposes and will not be made available to third parties under any circumstances. We will be happy to answer any questions you may have about the survey or data storage at customerfirst@hz-inova.com.

Thank you very much for your time – we look forward to your feedback!

Best regards,
Hitachi Zosen Inova AG

Remark:
We are using your email address, which we have received in connection with the sale of a product or service, to send you a customer satisfaction survey. You can object to the sending of this at any time without incurring any costs other than the transmission costs at the basic rates. You can notify us that you object by emailing customerfirst@hz-inova.com. You will find more information in our privacy policy.


You can object to the sending of promotional emails at any time without incurring any costs other than the transmission costs at the basic rates. You can notify us that you object by emailing customerfirst@hz-inova.com. You will find more information in our privacy policy.