Have you ever had the experience of moving home or office and feeling the way the new place becomes more and more “yours” each day? You start to stamp your personality on it with pictures, plants, objects and memories. It’s those things that give the place that certain “je ne sais quoi”, a unique life of its own. Only by bringing our personality and motivation to things and events can we start to shape them. In any situation in life, the outcome largely depends on our basic attitude. The US-German psychoanalyst and philosopher Erich Fromm once said that happiness is not a gift from the gods but the fruit of inner attitude. He was right. We believe that you can only provide good service if you put your life and soul into it. Our aim is to be a valued partner able to offer you the optimum technical solutions tailored to your needs. We know that we have to earn this privilege, so we’re permanently working on our structures, our points of interaction and our tools. A good example is the Moerdijk project featured in this newsletter. Do you have an idea for how we could improve? We look forward to your feedback. Our attitude to service includes welcoming constructive criticism.

We hope you continue to enjoy the spring. Stay tuned!
The Hitachi Zosen Inova Deutschland team

PS: We’d love to hear your feedback on the newsletter. You can send it to
Our Cologne offices are getting a life of their own. On the picture Carsten Stölting (left) and Michael Gerth (right).

New, Water-cooled Feed Chutes for Moerdijk

The WtE plant of Attero BV Afvalverbranding Zuid-Nederland in Moerdijk in the Netherlands turns municipal and commercial waste into renewable energy and resources on four lines. We are now replacing the feed hopper chutes on lines one and two, which have been in operation since 1997. We supply state-of-the-art, water-cooled chutes. Water cooling minimises the risk of backfire in the chute. If fire nevertheless breaks out, both chutes are equipped with an LP steam-based extinguishing system. In our HZI design the individual modules of the chutes are made without weld seams running horizontally across the waste flow, which minimises the risk of blockages.

The operational conversion of the two lines will take place in autumn. Over a period of three weeks per line each line will be shut down, the old chute will be dismantled and the new one installed, connected to the water and steam systems, pressure tests will be carried out, and the new set-up commissioned. Given the confined space available, the modular construction will be an advantage when fitting the new chutes, as well as enabling modules to be replaced individually in the future. Modules can be removed from the cooling circuit separately without deactivating the entire cooling system.

The project is a nice example of how different HZI units work together for the benefit of the client. Back in 2018 HZI replaced the feed chutes for lines 3 and 4, with the Zurich team in charge. This time Germany is taking the project lead, as we’re geographically closer to the client. Given their experience, the Zurich team will take care of the engineering. Our HZI Kraftwerkstechnik service team will be in charge of fitting and connecting. That’s HZI in a nutshell: a well-orchestrated interplay where all units contribute their strengths to provide our client with a neatly executed solution.

Critical Spare Parts Accessible More Quickly

Events such as the Covid-19 pandemic and the recent obstruction of the Suez Canal have had a severe impact on some supply chains. They’ve shown that warehousing and in-house production can have significant advantages. If an important component fails in a plant, in the worst case it can mean the entire system comes to a standstill. That recently happened to one of our clients. In a situation of this sort quick replacements are needed. Thanks to our group structure, which over time has integrated manufacturers of relevant plant components, we can often fall back on our own stock for important spares. In most cases this means we can deliver more quickly than competitors that can only make the necessary components to order. HZI’s manufacturing facilities include Hitachi Zosen KRB in Switzerland, a company that makes pressure parts and other components. For some time the HZI family has also included the French company ESTI, which has enabled us to significantly expand our portfolio of incinerator grates. What’s the advantage for you? If we can deliver the parts you need more quickly, we can reduce the adverse impact and downtime to a minimum. What are your key components? We look forward to hearing from you.

#ServicePassion: Kai Klefisch

Here’s a brief presentation of our team and what they do at work and in private. We’re proud of every single person. They’re all passionate about what they do. Kai Klefisch is Project Manager Service and Group Leader Design Engineering at the Cologne site. He’s been with HZI for five years. On the small photo from left to right: Kai Klefisch, Michael Gerth, Volker Badke

Please explain your role at HZI in one sentence.
Kai Klefisch: I manage our service projects, as well as advising clients on the optimum technical solutions.

What do you think our biggest challenge will be?
Kai: Our challenge both now and going forward is to develop projects in such a way that the client sees the benefit of our technical solution. Our goal is for our clients to decide not on the basis of the cheapest quote alone, but to commission us as a partner who’s also able to analyse damage mechanisms and optimise the operation of their plant. Often projects involving “repairing something quickly” end up being more expensive. We’d like to spare our clients that experience.

Where do you see HZI’s strengths in comparison with other providers on the market?
Kai: Across all our sites we’re able to offer capabilities in a wide range of areas on a one-stop basis. Not many can do that. Thanks to the group we at HZI have everything in house, from expert fitting and assembly through lab analysis, a wide range of engineering competencies and in-house manufacture, all the way to plant optimisation.

What do you enjoy about your work?
Kai: In our industry you get to accompany the whole project, from the idea and the first drawing to implementation, commissioning and after sales. In many other industries you only get to work on a small subsystem. Getting the complete picture is really great.

How do you get your work-life balance?
Kai: I do a lot of things with my family. We’re often out in nature and running around in the fresh air. A bit of sport is important too!
Imprint: This newsletter is sent by Hitachi Zosen Inova Deutschland GmbH, Waltherstrasse 49-51, 51069 Cologne, Germany. Represented by the managing directors Mikko Immonen and Carsten Stölting. Local Court Cologne / HRB 83251. VAT ID No.: DE 299 340 714. Contact: +49 (0) 221 669576-10; Responsible for editorial content: Carsten Stölting Unsubscribe: If you do not wish to receive this newsletter, you can unsubscribe at any time using the link below.